Privacy and SMS policy

Kountry Klean, LLC ("we," "our," or "us") respects the privacy of our customers and is committed to protecting their personal information. This Privacy Policy explains how we collect, use, and protect information related to SMS messaging for private consumers in compliance with FCC regulations and industry standards.

1. Purpose of SMS Messaging Registration

In compliance with Federal Communications Commission (FCC) regulations, SMS registration ensures that consumers are protected from spam and fraud. Businesses sending SMS messages must register their phone numbers and campaigns with carriers and The Campaign Registry (TCR). This process ensures that:

Message senders are verified as legitimate businesses.
Messages are sent only to individuals who have given consent.

2. Information We Collect

As part of our SMS messaging services, we may collect the following information:

Your name and mobile phone number.
Records of SMS messages you receive from us.

3. How We Use Your Information

We use your information to:

Send SMS messages you have opted in to receive.
Comply with FCC requirements and carrier regulations.
Ensure that our SMS services are used responsibly and securely.

Your information will not be shared, sold, or used for unauthorized purposes.

4. How We Protect Your Information

We use industry-standard security measures to protect your information, including:

Limiting access to authorized personnel only.

5. Your Rights

As a private consumer, you have the right to:

Opt out: You may unsubscribe from SMS messages at any time by contacting us directly.
Access: You may request access to the information we collect about you.
Correct: You may request updates to any incorrect or outdated information we have.

We honor all opt-out requests promptly and without question.

6. Consent to Receive SMS Messages

By providing your mobile phone number you consent to receive text messages from us. These messages may include service updates and reminders.

If you believe you received a message in error, please contact us immediately.

7. Third-Party Partners

To comply with FCC requirements and ensure secure SMS delivery, we partner with carriers and The Campaign Registry (TCR). These third parties are responsible for verifying legitimate businesses and facilitating message delivery. Your information is only shared with these partners for compliance and operational purposes.

8. Opting Out

To stop receiving SMS messages:

Once you opt out, you will no longer receive messages from us unless you explicitly opt in again.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws or our practices. Updates will be posted on our website, and significant changes will be communicated directly to you.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our SMS messaging services, you can reach us at:
Kountry Klean, LLC
Phone: 864-908-2057
Email: hello@kountryklean.com
Address: 1361 West Wade Hampton Blvd, Greer, SC 29650